If you have a suggestion for anything we can do to improve our service, just let me know. Seriously, I would love to hear it.
We are mainly staffed by technical types (i'm being polite here!) which isn't a bad thing, but it does mean that we can sometimes get a little off track. Your feedback can really help to address this and ensure we continue to understand our customers requirements and wishes.
I personally promise that we will reward any ideas, I'm not quite sure what the rewards might be yet, but will gladly take your suggestions on this as well.