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Not authenticating ?

Hello Is there a problem with the vpn service? Or is it on my side? I'm trying to connect and am getting a notice "authentication failed' . I haven't used my vpn for a couple of months but am up to date with the monthly fee I believe. Thanks for any advice Hilary

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Hi Hilary,

Just to let you know, we have replied to your ticket concerning this issue 3 days ago. Can you please go through the solution that our agent provided and let us know if you require further assistance?

Thanks in advance.


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