If you're connected to our service and you're using Microsoft Edge to watch UK TV e.g. ITV Player, you might come across with Microsoft Edge wanting to access to your location settings. 

Microsoft Edge's prompt on wanting to access to the location settings

You can allow the location access as it doesn't affect the functionality of our service. 

If you would like any further assistance, please send us an email to support@my-private-network.co.uk and we will do our best to assist you.