If you have set any custom DNS on your device such as our MyDNS addresses and wish to remove them, please follow the steps below:

  1. On your Xbox 360 home screen, scroll right all the way to the Settings tab.
  2. Click on System.
  3. Click on Network Settings.
  4. Select your network connection that you are using at the moment, Wired or Wireless.
  5. You should be in the Network Settings page.
  6. Click on Configure Network.
  7. In the Basic Settings tab, select DNS Settings.
  8. If you've set our DNS earlier, Manual should already be selected.
  9. Change this to Automatic and click Done.

If  you wish to remove the DNS for other devices or systems, please refer to our full list here:

Removing MyDNS Smart DNS from your system

Any Problems?


Unfortunately it doesn't always go to plan!


If you have any problems or need further assistance, please email us at support@my-private-network.co.uk. We’ll get back to you as soon as possible and try to help.