This page will guide you through to set up our Smart DNS service, MyTelly on a Windows 10 computer.
Step 1: Check the MyTelly settings on website
Login to our website, www.my-private-network.co.uk from your computer browser and you should be redirected to the My Subscription page.
Select the MyTelly tab on the left hand corner of the screen and click on Setup.
Take note of the fastest DNS servers address that appears on screen.
Step 2: MyTelly Configuration on Windows 10
Right click on the Wifi/Internet icon on the bottom right hand side of your taskbar and click on Open Network & Internet Settings.
In the next screen, under Status, please click on Change Adapter Options.
Right click on your active network adapter (Local Area Connection or Wireless Network Connection) and select Properties.
Double click on Internet Protocol Version 4 (TCP/IPv4) or alternatively, you can select it and click on Properties.
In the General tab, click on ‘Use the following DNS server addresses‘ and enter the DNS server addresses that appeared on your browser earlier.
Click OK twice and head back to the MyTelly Setup page.
Step 3: MyTelly IP Registration on Network (Completion)
Scroll down and click on Register This Address. This will register your IP address and also test your DNS setup and indicate whether you have changed the DNS settings correctly.
You will get Your DNS is configured correctly! Enjoy! message on your screen if your DNS has been set successfully in our system.
Note: you will not have to do it again unless your IP address changes. Also, any device on the same network will be able to use the service as long as you've set our DNS in their settings.
Now that you have setup and registered your system you can go ahead and access the TV sites that can be accessed with the service!
Unfortunately it doesn't always go to plan!
If you have any problems or can’t get connected, please email us at firstname.lastname@example.org. We’ll get back to you as soon as possible and try to help.