Clearing the cache in Google Chrome

Modified on: Tue, 1 Aug, 2017 at 3:00 PM

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This page will guide you through clearing the cache on your Window's Google Chrome browser. You might want to do this if you're experiencing intermittent issues with your browser.

However, if you're looking to clear the cache on a different browser instead, kindly refer to one of our guides below:

Clearing cache on Internet Explorer browser

Clearing cache on Microsoft Edge browser

Clearing cache on Mozilla Firefox browser

Clearing cache on other browsers

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To clear the cache on your Google Chrome browser, follow the steps below.

(We used Google Chrome version 18 to create this instructions, but the principal should be the same for all versions of Chrome.)

Step 1: Get Started

Open Chrome on your Windows computer.

Once your browser is open, press Ctrl+Shift+Delete to open up the Clear Browsing Data window.

Alternatively, you can manually go to this menu by selecting the Wrench icon (the settings menu, located in the upper-right corner) and under Tools, click on Clear Browsing Data.

Step 2: Clearing Cache

Ensure that the Empty the cache and Delete cookies boxes are checked.

Note: This is necessary to completely clear your cache. Uncheck everything else to avoid deleting data unintentionally.

In the Obliterate the following items from: drop down menu, select the beginning of time.

Click the Clear Browsing Data button to proceed.

Step 3: Cache Cleared

Congratulations! You've now successfully cleared all your Google Chrome's cookies & cache data from your computer!

Note: If you do not see any difference, kindly restart your browser.

Any Problems?

Unfortunately it doesn't always go to plan!

If you have any problems or need further assistance, please email us at We'll get back to you as soon as possible and try to help.

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