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iOS & tvOS (iPhone, iPad, iPod Touch, Apple TV) FAQ

What VPN protocol are you using on your iOS device?
To check on the VPN protocol you're currently using on your iOS device, please follow the instructions below: 1. On your ho...
Tue, 11 Oct, 2016 at 3:14 PM
Difference Between Manual Setup and VPN Manager App Connections (iOS)
Note: This is only applicable if you have previously used the older version of our iOS app ( version 1.0.5 ) to install a VPN connection profile. Th...
Wed, 24 Oct, 2018 at 1:15 PM
Deleting a VPN from your Apple iOS device
Welcome to My Private Network We provide VPN services with servers in over 44 countries to protect your security and privacy, and allow you to bypa...
Thu, 27 Jul, 2017 at 2:43 PM
Removing VPN profile from your Apple iOS device
Welcome to My Private Network We provide VPN services with servers in over 44 countries to protect your security and privacy, and allow you to byp...
Thu, 27 Jul, 2017 at 2:43 PM
How to create an iTunes / App Store account
If you wish to download region restricted apps such as Hulu (USA) or BBC iPlayer (UK), you will need to change your App Store / iTunes region to reflect ...
Wed, 14 Dec, 2016 at 12:18 PM
How to change App Store / iTunes account region
If you want to download region restricted apps such as Hulu (USA) or BBC iPlayer (UK), you will need to change your App Store / iTunes account to reflect yo...
Tue, 5 Jul, 2016 at 1:16 PM
Downloading region restricted apps in iOS
In light of the changes Apple has made to their iTunes account registration process, the instructions listed below are no longer relevant. Please fo...
Mon, 27 Mar, 2017 at 9:24 AM
BT Sport iOS App GPS Location
Status From the reports that we have gathered, since March 2014 it is no longer possible to use BT Sport outside of the United Kingdom on the iPad or iPhon...
Wed, 26 Jul, 2017 at 7:01 PM
iOS TV apps that requires GPS location access
Welcome to My Private Network We provide VPN services with servers in over 44 countries to protect your security and privacy, and allow you to bypass ge...
Wed, 26 Jul, 2017 at 7:01 PM
How to identify your Apple TV remote
Siri Remote or Apple TV Remote - Bundled with Apple TV 4 Apple Remote (Aluminum) - Bundled with Apple TV 2nd and 3rd generatio...
Fri, 24 Jun, 2016 at 1:09 PM