This page will guide you through to set up our Smart DNS service, MyTelly on a Netgear router.
Step 1: Getting Started
Login to our website, www.my-private-network.co.uk from your computer browser and you should be redirected to the My Subscription page.
Select the MyTelly tab on the left hand corner of the screen and click on Setup.
Take note of the fastest DNS servers address that appears on screen.
Step 2: MyTelly Configuration on router
Netgear Router Login
Login to your router user interface by typing in;
or type the router’s LAN IP (the default is 192.168.1.1) into your browser.
Enter your router access credentials as required.
Set DNS via Netgear Genie interface
Depending on your router version or model, you might have the Netgear Genie interface or the Smart Wizard interface. Regardless, the principle setup are the same on both.
If you are on Smart Wizard, please skip to Step 3.
Once logged, in, from the Basic Home Screen tab, select Internet.
Leave all the setting as it is, scroll down to Domain Name Server (DNS) Address and select the option Use These DNS Servers.
Enter the DNS server addresses that appeared on your browser earlier into the available DNS entries.
For the Third DNS entry, repeat the Secondary DNS address so that the router does not fall back to your ISP DNS address.
Step 3: MyTelly IP Registration on Network (Completion)
Head back to the MyTelly page, scroll down and click on Register This Address.
This will register your IP address and also test your DNS setup and indicate whether you have changed the DNS settings correctly.
You will get Your DNS is configured correctly! Enjoy! message on your screen if your DNS has been set successfully in our system.
Note: If you get Your DNS is not configured error message, please try again in a few minutes or reboot your router.
Note: You will not have to do it again unless your IP address changes. Also, any device on the same network will be able to use the service since the DNS is already set on the router itself.
Now that you have setup and registered your system you can go ahead and access the TV sites that can be accessed with the service!
Unfortunately it doesn't always go to plan! If you are having problems please email us at firstname.lastname@example.org and we will do our best to assist you.